Tag Archives: anthonys jewellers

Mido Customer Service Issues

Posted by watch mido on

So.. I now have to prove that my watch was a current model and not an old one.. and this has now been sent to Mido in Switzerland to see if I am indeed a liar. You would think that after spending nearly $2,000 with Anthonys Fine Jewellery I would be a customer.. I note from their Facebook page their tag line is;

Providing World’s Best Service and Quality to our Customers

Not in my experience!

In my experience I can honestly say that Anthonys Jewellers have provdided the worst customer service I have ever experienced. Which when you consider they sell luxury products to a retail market in trouble is quite surprising. You would think they would want to keep what customers they do have happy – or maybe they get so much business they can afford to provide crap service.

Either way lets see what the Swiss have to say… they are efficient and dilligent right?

Waterproof to 100m?

Posted by watch mido on

Today I found out that apparently my Mido watch is not really that waterproof. Camping in the rain – and yes all Brisbane, Queensland and even Australian residents will know how bad the rain was, but even so… Anyway, its wet inside and needs to go and be sorted. Will have to take it back to Anthonys Fine Jewellery in Brisbane and see if warranty will cover it – doubt it, but you never know. Either way, I am sure their customer service can repair it – it might even be covered on insurance – we’ll see.